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At Luxe City Rentals, we understand that plans can change unexpectedly. Our cancellation policy is designed to offer flexibility while ensuring fairness to both guests and property owners.
Cancellation Terms
1. Full Refund: Guests who cancel their reservation at least 2 days prior to the check-in date will receive a full refund of the booking amount, excluding payment processing fees.
2. Partial Refund: Guests who cancel their reservation 1 day prior to the check-in date will receive a partial refund, consisting of 50% of the booking amount, excluding payment processing fees.
3. No Refund: Cancellations made on the day of check-in will not be eligible for a refund.
2. Partial Refund: Guests who cancel their reservation 1 day prior to the check-in date will receive a partial refund, consisting of 50% of the booking amount, excluding payment processing fees.
3. No Refund: Cancellations made on the day of check-in will not be eligible for a refund.
How to Cancel
To cancel a reservation, please contact our customer support team. Our team will assist you with the cancellation process and ensure that your refund is processed promptly.
Contact Information
Email: support@luxecityrentals.com
Phone: +33 6 98 93 05 94
Important Notes
You have certain rights regarding your personal information, including the right to:
Refunds will be processed within 5-10 business days from the cancellation date.
Payment processing fees incurred during the booking process are non-refundable.
In the event of an emergency or extenuating circumstances, please contact our support team for further assistance.
For any questions or assistance with your cancellation, please contact our customer support team. We are here to help!
Thank you for choosing Luxe City Rentals. We look forward to welcoming you soon!
Thank you for choosing Luxe City Rentals. We look forward to welcoming you soon!
